Vouchers
Questions related to Rocket Science Sailing vouchers.
What is a voucher?
Voucher is a document which is needed to join a trip. Each trip is assigned to a specific type of voucher and voucher of this type is needed to join such trip.
Is it possible to make payment with cash as I am unable to utilize credit cards or bank transfers?
I have joined a sailing trip that has not been confirmed yet. Can I cancel my participation and receive a voucher refund?
I have multiple discounts with a percent value. Can I combine them into one?
Can i transfer one of my discounts to my friends?
I have one large discount with a fixed value. Can I split it into several smaller discounts?
I have multiple discounts with a fixed value. Can I combine them into one?
I have registered some vouchers on the "confirmed" date. Can i still reregister it on my relative and not on me ?
You need to go to 'My Profile' an then to 'My Vouchers'. There you have to select from the drop-down selection, whether you want to have selected voucher on "Me" (you), or on some of your relatives. Voucher registration stays intact, only person changes.
In this way you can buy voucher, register it for the trip, change your mind, register your significant one. This might be also a surprise present on NY or X-Mas!
Please note, as your relatives doesn't have any special account on Rocket Science Sailing Portal, you will be still a person of contact.
What is "My Skipper" voucher
Special voucher "My Skipper" allows you to book our skippers for your own sailing trip, as training, or as team building event.
Voucher is equal to "Skipper for a day". If one needs skipper for, lets say, five (5) days event - one requires to get 5 vouchers "My Skipper" in our Online shop and register them in "My Profile" -> My Skipper. One gets a link to TG group for the actual detailed organisaion such as location, dates, conditions and and and.
How can I give voucher to my friend?
You need to go to 'My Profile' an then to 'My Vouchers'. There you have to select, which voucher You would like to transfer to Your friend, enter Your friend's e-mail address (below the list of vouchers) and press the button on the left of the entered e-mail address.
In this way you can buy voucher, register it for the trip and present it to some of your friends. Registration stays, only participant changes. This might be also a surprise present on NY or X-Mas!
As your friend has own Rocket Science Sailing account (should, otherwise it won't work), voucher will dissapear from your list of 'My Vouchers' and will appear in fiend's one.
What is a 'Refunder' addon?
A "Refunder" addon makes it possible for you to cancel your participation in a confirmed trip without loosing the "Sailing voucher" completely. The voucher will get exchanged to a voucher of lower value. This option is not applicable, if there is no voucher with a lower value.
What is a 'No Worry' addon?
A 'No Worry Voucher' is an addon, that covers your share of common trip expenses. These are: transfers from and to marina, marinas' fees, fuel and on-board provision. You can buy this addon and apply it when registering to any trip of Rocket Science Sailing.
How to get discount by inviting friends?
To get discount by inviting friends, one has to use our 'Invite a Friend' program.
Go to My Profile and click on Invite Friend!
Can I use e.g. "Sailing impressions" voucher for the trip "Fun with friend"?
We are a group of people. Can we buy one voucher and join the trip?
No, a voucher can be used by one person only.
Can I use two or more vouchers for one trip?
Yes. That would be the same as booking two (or more) places. Please note, that the places would be booked for one person only. If You need to book a place for someone else, add this person as a relative or transfer the voucher to that person.
Please note also, that in very rare cases, more than one voucher is needed to book ONE place on a trip. Such trips will have the appropriate information.
Does voucher expire?
Yes, after three years.
I bought voucher. Can I return it?
Voucher can be returned up to 14 days after purchase if it wasn't register for a confirmed trip or transferred to a friend.
I have voucher of type X, Can i use it for trip Y ?
Which voucher should I have to join a trip?
You should have a voucher of the type of the trip. If the trip is categorized e.g. as 'Sailing Impressions', You will need a 'Sailing Impressions' voucher to join it.